Last updated: October 24, 2026

These Terms & Conditions govern the use of SmartChemist pharmacy management software. By accessing or using our platform, you agree to comply with the subscription, billing, data usage, security and account management policies described below. If you do not agree, please do not use the platform.

Service Usage

SmartChemist provides cloud-based pharmacy management tools including billing, inventory and reporting. You agree to use the service only for lawful business purposes and not for any illegal or unauthorised activity.

Account Registration

You are responsible for providing accurate information during registration and for maintaining the confidentiality of your login credentials. All activities under your account are your responsibility.

Subscription & Payments

Subscription fees are based on your selected pricing plan. You may also book a free demo before subscribing.

• Access to premium features requires an active subscription
• Plans are billed as per selected pricing
• Payments are non-refundable unless stated otherwise
• Failure to pay may result in suspension of services

Data Responsibility

You are solely responsible for the accuracy and legality of your data, including medicine records, billing entries and reports. SmartChemist is not liable for issues arising from incorrect data.

Data & Security

Please review our Privacy Policy for detailed information about data handling and security practices. We implement strong security measures to protect your data; however, you are responsible for maintaining secure access to your account.

Prohibited Use

• Using the platform for illegal activities
• Attempting to hack, disrupt or misuse the system
• Sharing unauthorised access with third parties

Limitation of Liability

SmartChemist shall not be liable for any indirect, incidental or consequential damages including loss of data, revenue or business interruption arising from the use of our platform.

Service Suspension & Termination

We reserve the right to suspend or terminate your account if you violate these terms or misuse the platform.

Changes to Terms

We may update these Terms from time to time. Continued use of SmartChemist after updates indicates your acceptance of the revised terms.

Helpful Links

• Privacy Policy
• Pharmacy Software Pricing
• Pharmacy Software Features
• Book a Free Demo

Need help? Contact us at support@smartchemist.in.

Last updated: October 2026

SmartChemist is committed to protecting the privacy and security of pharmacy, inventory, billing and customer data. This Privacy Policy explains how our pharmacy management software collects, processes, stores and safeguards information for medical stores and pharmacies across India. We take your privacy seriously.

Information We Collect

• Account Data: Name, email address, login credentials
• Business Data: Medicines, inventory, billing, supplier details
• Usage Data: Activity logs, system interactions
• Payment Data: Subscription and billing details (processed securely)

How We Use Your Information

• To provide and maintain the SmartChemist platform
• To improve features and user experience
• To ensure security and prevent fraud
• To communicate important updates and support

We do not sell, rent, or share your personal or business data with third parties.

Data Security

We use industry-standard security practices, including:

• Data encryption (in transit and at rest)
• Secure cloud infrastructure
• Role-based access control
• Regular backups and monitoring

Data Ownership

You retain full ownership of your data. SmartChemist only processes your data to provide services and does not claim any rights over your business information.

Data Access & Control

• Update or correct your data anytime
• Export your data when needed
• Request account and data deletion

Cookies & Tracking

We use cookies to improve your experience, remember preferences and analyse usage patterns. You can control cookies through your browser settings.

Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page, and continued use of the platform indicates acceptance.

Need Help?

SmartChemist is built with security-first principles to keep your pharmacy data safe, private and always under your control. Questions? Contact us at support@smartchemist.in.